Security Principles

Shopping security on Goldstore.com.tr is provided through the 256-bit SSL (Secure Sockets Layer) Protocol. As an industry standard for systems that require secure information transmission in electronic environments, the SSL Protocol ensures that the credit card information you enter while shopping is encrypted independently of Goldstore.com.tr and securely transmitted to the Virtual POS system of the bank from which payment authorization will be obtained. In addition, the SSL Protocol verifies that you are not on a fraudulent version of the website and confirms that you are actually connected to the legitimate website. You can examine the SSL certificate by double-clicking the padlock icon displayed at the bottom of the page where you enter your credit card information and where the web address changes from http to https. For more detailed information about the SSL Protocol, you may visit www.ssl.com.

Except on order payment pages secured by the SSL Protocol, do not enter your credit card information in any other form of communication conducted over the internet (including emails, instant messaging services, customer relations contact forms, etc.).

Contrary to common belief, credit card information is not primarily stolen over the internet but, to a much greater extent, through everyday physical use. Remember that all information relating to your credit card is printed directly on the card itself.

For the first purchase made using a particular credit card, after the transaction has received payment authorization through the bank's Virtual POS system, an additional security verification may be carried out by contacting the Fraud Security Department of the authorizing bank to obtain written confirmation that the credit card is in fact being used by the legitimate cardholder whose name appears on the card. Where deemed necessary, the bank or authorized representatives of Goldstore.com.tr may contact the credit card holder by telephone to request order verification. This verification process must be completed before the order is prepared. Although this procedure may affect the speed of the service provided, it is a standard practice considered necessary by the banking sector to ensure a safer shopping experience.