Yes, all jewelry and accessories you purchase from Goldstore.com.tr are under Goldstore maintenance/repair warranty for 5 years. All jewelry and accessories are sent with a warranty card.

During maintenance and repair, scratches and deformations caused by use will be removed, and if the jewelry has stones, the durability of the prongs will be checked.

If your fallen diamond stone is not lost, and the product is sent to us together with the fallen stone, the stone will be set again, the maintenance process will be completed, and no fee will be charged.

Loss of diamonds, precious and semi-precious stones after falling out, scratches, breakage, snapping, and damages caused by impact as a result of accidents are not covered by the warranty.

Do not worry, in such cases as Goldstore we do our best to resolve the issue with reasonable budgets below cost.

We provide maintenance and repair services for jewelry and accessories free of charge.

We provide maintenance and repair services free of charge, but you are required to pay the shipping fees.

You can contact our customer representatives at 0212 527 77 40 regarding the procedures to be carried out for jewelry and accessories purchased through Goldstore.com.tr, receive information about the procedures, and start the process for sending your product to us.

It will be healthier to send the product to us after opening a service record by contacting our customer representatives. If you send it with the service number that will be provided to you, your products will be processed in a shorter time.

All watches purchased from Goldstore.com.tr are original and under the warranty of the importer company for 2 years. The watch you purchased is sent to you together with the warranty certificate.